Kibble Dog Spa Booking
This booking will secure your time slot for your pooches Full Kibble Groom and any/all Breed Specific Treatments + Luxury Spa Experience packages you choose.
The specific time of your dogs treatment may be shorter or longer than the allocated time-slot, it is very difficult to accurately determine the time of each dog groom due to every dog/breed being so uniquely different.
(Dependent on breed, hair length, specific needs, condition + treatments etc.).
Your grooming consultant/treatment provider will call, email or text you to confirm all of this after your deposit is paid and initial time reservation is made, to ensure your allocated time slot is the correct amount of overall time for your dogs treatment and finalise the price upon collection. (If shorter your final payment after treatment will be reduced)
Cancellations: There is no charge for cancellations if they are made more than 48 hours prior to appointment. Where there is less than 48 hours’ notice, it will be treated as a missed appointment (see below) and the deposit can/will not be refunded.
Re-Scheduling/Missed Appointments: Missed appointments are costly to our business and cause inconvenience to other customers who have to wait longer to have their pet groomed. You can reschedule a booking up to 24 hours’ before your currently booked appointment is set to take place. Please contact us by telephone and we will be happy to offer you another date. Please note that if you miss your appointment without informing us your deposit can/will not be refunded.